Terms & Conditions

By accessing and using the Vanshika Pharma website, you agree to comply with the following rules:

• The website is intended for lawful personal use only
• Users must be 18 years of age or older, or use the website under guardian supervision
• Prohibited activities include misuse, fraud, unauthorized access, or any illegal activity
• You may not use automated systems (bots, scrapers) to access the website
• Content, product availability, and pricing are subject to change without prior notice

As a user of Vanshika Pharma, you are responsible for:

• Providing accurate personal information, including name, contact details, and delivery address
• Uploading valid and authentic prescriptions where required for prescription medicines
• Ensuring the correctness of your delivery address to avoid delays or failed deliveries
• Maintaining the confidentiality of your account credentials and password
• Immediately notifying us of any unauthorized use of your account
• Using medicines only as prescribed by a qualified healthcare professional

Important Medical Information:

• Information provided on this website is for general informational purposes only and does not constitute medical advice
• All medicines should be taken only as prescribed by a qualified doctor or healthcare professional
• Vanshika Pharma does not provide medical consultations or treatment recommendations
• We are not responsible for any adverse effects resulting from misuse or self-medication
• Always consult your doctor before starting, stopping, or changing any medication

Order Processing & Acceptance:

• All orders are subject to product availability and prescription verification
• Vanshika Pharma reserves the right to cancel or reject orders in case of prescription issues, regulatory concerns, or fraudulent activity
• Order confirmation does not guarantee final acceptance; prescription medicines require verification
• Prices displayed are subject to change without notice

Payment Terms:

• We accept secure payments through authorized payment gateways
• Payment information is encrypted and securely processed
• Vanshika Pharma does not store credit card or sensitive payment data
• Refunds for cancelled orders will be processed as per our Return & Refund Policy

Limitation of Liability:

• Vanshika Pharma has limited liability for delays, delivery issues, or problems caused by third-party logistics partners
• We are not liable for indirect, incidental, or consequential damages arising from website use or product usage
• Maximum liability is limited to the amount paid for the specific order in question
• We are not responsible for damages caused by improper use of medicines or failure to follow medical advice

Use at Your Own Risk:

• The website and services are provided "as is" without warranties of any kind
• Users access and use the website at their own risk
• We do not guarantee uninterrupted or error-free service

Ownership & Copyright:

• All website content, including text, images, graphics, logos, and design, belong to Vanshika Pharma
• The "Vanshika Pharma" name, logo, and branding are protected intellectual property
• Content is protected by copyright, trademark, and other intellectual property laws

Prohibited Uses:

• No copying, reproduction, or redistribution of website content without written permission
• No unauthorized use of our branding, logos, or trademarks
• No modification, reverse engineering, or derivative works based on our content
• Violation may result in legal action and claims for damages

Legal Framework:

• These Terms & Conditions are governed by the laws of India
• All disputes shall be subject to the exclusive jurisdiction of courts in Lucknow, Uttar Pradesh
• By using this website, you consent to the jurisdiction of these courts

Dispute Resolution:

• In case of any dispute, we encourage amicable resolution through direct communication
• Unresolved disputes will be handled through appropriate legal channels in Lucknow
• We reserve the right to modify these terms at any time; continued use constitutes acceptance